Our warranty and service partner were also chosen because they lead in microwave technology with decades of experience in Microwave Ovens and Accelerated Cooking Oven Technology and are a leading provider of repairs and servicing for these products.
Rapidchef has chosen a nationwide microwave specialist to handle warranty and service support because they take pride in their ability and the experience of their service technicians. Their skill set allows them to offer service and support on our range of specialist products within the foodservice industry.
The goal of our service and repair company is the ability to repair equipment quickly and safely! To facilitate this, they keep thousands of spare parts in a central warehouse with a fully equipped fleet of modern vehicles. Nationwide Service Technicians are restocked with spare parts on a daily basis. The majority of parts come directly from the manufacturer, which favors the customer; not only in cost but also turnaround.The introduction of hand-held PDA devices, combined with a high-quality service management system, allows “real-time” control of the day to day business. Recently fitted with an impressive vehicle tracking system ensuring the despatched spare parts go to the nearest available engineer to our customers.